Privacy policy

Privacy Policy

Last updated: June 16, 2026

This Privacy Policy explains how SinoTrail Auto Parts collects, uses, and protects your personal information when you visit our website, place an order, or contact us.

1. Information We Collect

When you use our website, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details
  • Payment information
  • IP address, browser type, device information, and website usage data

Payment information is processed securely by our payment providers. We do not store your full payment card details.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer service
  • Send order confirmations and shipping updates
  • Improve our website, products, and services
  • Prevent fraud and protect our store
  • Comply with legal and tax obligations

3. Sharing Your Information

We may share your information with trusted third parties only when necessary, such as:

  • Shopify, which powers our online store
  • Payment service providers
  • Shipping and logistics companies
  • Marketing, analytics, or customer service tools
  • Legal or regulatory authorities when required by law

We do not sell your personal information.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support advertising or marketing activities.

You can disable cookies through your browser settings, but some parts of the website may not work properly.

5. Marketing Communications

If you subscribe to our emails or marketing messages, we may send you product updates, offers, or store news.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Data Retention

We keep your personal information only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, and resolve disputes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to certain types of processing
  • Withdraw consent for marketing communications

To make a request, please contact us at [Your Contact Email].

8. International Data Transfers

As we sell internationally, your information may be transferred, stored, or processed outside your country or region. We take reasonable steps to protect your personal information in accordance with this Privacy Policy.

9. Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online transmission or storage system is completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

[Your Store Name]
Email: [Your Contact Email]
Address: [Your Business Address]